Frequently Asked Questions (FAQ) – Freeview TV UK

Most new televisions and set top boxes (STBs) can receive the service. Extreme on Freeview is delivered to viewers via the internet; so first connect your TV or set top box to the internet, then navigate to channel 281 and you should find Extreme. The channel does take a few seconds to start so please don’t worry it doesn’t come to life right away. If you can see the channel name EXTREME CHANNEL when you select 281 you should be able to watch the channel.

First do an auto scan for channels. If you still can’t see the channel after that, try switching your TV or STB off at the plug for 10 seconds and try again.

Go into the settings of your TV and find ‘Network’, then select your WiFi and enter the password to connect. Alternatively, some TVs can be cabled directly into your router.

Most modern TVs can connect to the internet, check the settings of the TV and look for ‘Network’ or similar. Also, some TVs come with a sticker that says “Freeview Play Ready”, which means it is definitely able to connect to the internet.

Unfortunately, YouView isn’t compatible with Extreme at the moment.

Unfortunately, some older TVs can connect to the internet but don’t run the right technology to be compatible. If you are a real tech guru then you need to find out if your TV is HbbTV compatible, which is the technology used to launch the service. Also, some TVs come with a sticker that says “Freeview Play Ready”, which means it is definitely able to connect to Encore.

We suggest contacting Freeview’s Technical or Customer Service Team to get the bottom of your issue.

You can watch Extreme Channel content 24/7 on the free, dedicated Extreme+ App! Download from Google Store and Apple Play.